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Our Quality Assurance Team President Hubert Collet is the leader of our quality team, bringing expertise gained throughout his 38-year involvement in the language business. He supervises all employees with the aim of ensuring client satisfaction. He works with corporate clients, shaping programs to meet specific professional needs. Mr. Collet oversees tests and oral evaluations, as well as intermediate and final progress reports on all students, providing feedback to corporations and private students. Pierre Collet Director Pierre Collet develops corporate and private accounts by visiting current and prospective clients. He answers inquiries, completes enrollment, provides follow-up information, reviews client analysis, makes sure that contract specifications are met and that special requests are carried out to the satisfaction of the client. Oversees the selection and training of new instructors, and works with the program coordinator and instructors to ensure that all courses stay on track. Angela Gibson Ruth Maynard Our resource manager researches and selects teaching aids, grammatical references, didactic and cultural videos/DVDs; and maintains an extensive pedagogical and technical reference library. In cooperation with other team members, the resource manager assigns teaching staff and program resources according to student course needs. Her strong organizational skills allow maximum flexibility in scheduling and course individualization. | ||||||
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